Learn to identify "phishing" emails that ask for personal information.
If you have an email address, odds are at some point you’ve received an email from some well-known business—or rather what appears to be some well-known business—asking you to confirm your identity or personal information.
These fraudulent emails, referred to as phishing attempts, may or may not come from companies you have done business with, thereby potentially making the fraud attempt difficult to spot. Every once in a while, the fraudsters may get lucky and trick you into clicking on the wrong link before you catch on.
The easiest way to avoid falling victim to one of these phishing scams is to “hover before you click.”
In other words, before clicking on any link in an email you’re not quite sure about, hold your cursor over the link for a moment. When you hover over the link, a pop-up will appear that will show you the true destination of the link.
For example, you receive an email from what appears to be PayPal asking you to update your information. You just happen to have a PayPal account so your first instinct is to click on the link to follow the steps.
🛑STOP!🛑 Before you click on anything, hover over the link and see whether it’s actually directing you to PayPal. If it’s not, or if anything else about the email seems unusual, it’s best just to delete it without clicking on anything.
If you suspect the request may have been legitimate, simply contact the company directly via its website or over the phone. That way you can be sure you’re dealing with the real company.
REMEMBER: We'll never ask for account information via text or email. Ever.
No financial institution, including Access Credit Union, will ever request personal account information—such as login IDs or passwords—by text or email. Protect your password at all times and don't give out that information to anyone.
If you receive a message from someone claiming to be from Access Credit Union and you aren't sure if it is legitimate, do not action the request or click on any links until you've contacted us at 1.800.264.2926.